LG Twin Tub Washing Machine 11Kg P1401RONL

Returns Policy

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to any address in the world.

At Duuka Online, we are committed to delivering your order in a safe and timely manner. Please take a moment to read our shipping policy to understand how we process and deliver your purchases.

Processing Time: Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Methods: We offer reliable and secure shipping methods to ensure your order reaches you in the best condition. We partner with trusted carriers to provide standard and expedited shipping options.

Estimated Delivery Time: Delivery times vary depending on your location and the shipping method chosen during checkout. Standard shipping usually takes [3-5] business days, while expedited shipping may take [6-7] business days.

Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.

Shipping Delays: While we strive to meet our delivery commitments, unforeseen circumstances such as weather, customs, or carrier delays may affect the estimated delivery time. We appreciate your understanding in such situations.

International Shipping: We currently offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.

Undeliverable Packages: In the event that a package is returned to us due to an incorrect address or other issues, we will reach out to you to arrange for re-delivery. Additional shipping charges may apply.

For any further questions or assistance, please don't hesitate to contact our customer support. Your satisfaction is our priority, and we are here to make your shopping experience as smooth as possible. Thank you for choosing Duuka Online!